Frequently Asked Questions

Creating an OmyPost account is very simple. Click the "Sign Up" button in the top right corner of the website, fill in your basic information, including username, email, and password. Your account will be activated after submitting the form.

The number of email addresses you can create depends on your subscription plan. Free trials allow 5 email addresses, Basic plan allows 100 per month, Professional plan allows 500 per month, and Enterprise plan allows 2000 per month. You can check your current limits and usage in your account settings at any time.

No, registered mailboxes are permanent. Of course, you have the right to delete your own mailbox if you wish.

We support WeChat Pay and PayPal. All payments are processed through secure payment processing systems to ensure your financial information is safe.

You can contact customer service to cancel your subscription. After cancellation, your account will remain active until the end of the current billing cycle. Please note that we do not provide partial refunds, but you can continue to use the service until the end of the billing cycle.

OmyPost uses multi-layered security measures to protect your data. All data transmission is encrypted using TLS/SSL, and stored data is encrypted using AES-256. We implement strict access controls, conduct regular security audits, and follow industry best practices. Additionally, we offer two-factor authentication, which we strongly recommend all users enable to enhance account security.